I'm having a problem with a product that was installed in my vehicle either by Auto Sound, a dealership, or a company that I am unable to contact. Who should I contact?
If you are a retail customer, you should get in touch with either of our retail locations to describe your problem. Our friendly staff will assist you in solving the problem by scheduling a repair or referring you to an authorized repair facility for your product if we are unable to repair it at one of our facilities. To contact one of our retail locations, please
click here.
I'm with a dealership that is interested in doing business with Auto Sound. Does your company offer any dealership incentive programs?
Auto Sound works with many dealerships throughout New England to help provide dealer add-on features that will move inventory faster. For more information about our dealership incentive programs, please
click here.
How long does installation take?
Installation times vary product to product. Many of the products we offer take less than 24 hours for installation, while others may take some extra time. If you're getting something simple, like a remote car starter, it shouldn't take more than a few hours. If you're having several products added or putting in a custom interior, installation could take longer. The important thing to remember is that we aren't the fastest, but we are the best at 12 volt installation. The best way to find out how long installation will take on your vehicle for any product is to get in touch with a retail associate. For contact information,
click here.
Do your products come with a warranty?
We offer a minimum 3-year and 36,000 mile warranty on most of our products. For more information about warranties on specific products, please contact one of our retail locations. For contact information,
click here.
Why isn't there any pricing listed on the website?
We have opted not to display pricing on our website because our products and pricing change CONSTANTLY. Many of our products come in different makes and models and fitted for different vehicles - to list them all would be difficult for our customers to keep track of. For pricing questions, please contact a retail associate. For contact information,
click here.
I have a question not answered here. Who should I contact?
Most likely, you will be able to have your questions answered by someone in one of our retail locations. For contact information,
click here. However, dealerships and wholesale customers should get in touch with their sales representative for questions about accounts, invoices, marketing materials, pricing, and more.
